{"id":228,"date":"2026-01-05T18:16:18","date_gmt":"2026-01-05T09:16:18","guid":{"rendered":"https:\/\/www.meg-maruka.co.jp\/mrk\/?page_id=228"},"modified":"2026-04-22T18:11:18","modified_gmt":"2026-04-22T09:11:18","slug":"afterservice","status":"publish","type":"page","link":"https:\/\/www.meg-maruka.co.jp\/en\/afterservice\/","title":{"rendered":"After Service"},"content":{"rendered":"\n

We maintain a rapid after-sales service system to ensure uninterrupted equipment operation, seeking prompt solutions during critical times and at all costs, making every effort to prevent line stoppages caused by malfunctions, thus enabling highly efficient production.<\/p>\n\n\n\n

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Troubleshooting System<\/strong><\/p>\n\n\n\n

\"Equipment<\/figure>\n\n\n\n
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\"Equipment<\/figure>\n\n\n\n
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1. Conducted by user<\/span><\/div><\/a><\/div>\n<\/div>\n\n\n\n
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2. On-site visit by


our service engineer<\/span><\/div><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Conducted by user<\/h2>\n\n\n\n

1.Troubleshooting Methods<\/h3>\n\n\n\n
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Visualization System<\/h4>\n\n\n\n

The Injection Machine Control Panel Monitor is is equipped with a troubleshooting guide function. This feature helps user identify issues by providing step-by-step guidance. It also sends notifications for scheduled equipment maintenance and monitors operating conditions, ensuring the machine always runs under optimal conditions.<\/p>\n<\/div>\n\n\n\n

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\"\u30d5\u30ed\u30fc\u30e2\u30cb\u30bf\u306e\u753b\u9762\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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ITSS \/ Internet Troubleshooting System<\/h4>\n\n\n\n

If a problem arises, a user can access the Internet Troubleshooting System (ITSS) to search for the cause of the issue and find recovery methods. This allows to perform the necessary repairs free-of charge independently.<\/p>\n\n\n\n

Link to ITSS<\/span><\/div><\/a><\/div>\n<\/div>\n\n\n\n
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\"ITSS\u30b7\u30b9\u30c6\u30e0\u306e\u753b\u9762\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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In case when troubleshooting cannot be performed by the user<\/h2>\n\n\n\n

2. On-site visit by our service engineer<\/h3>\n\n\n\n

Our service engineers will visit the production site shortly after the issue occurs to perform repairs<\/p>\n\n\n\n

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Our After-Sales Maintenance System<\/h4>\n\n\n\n

Our after-sales maintenance system is provided by service engineers
Experienced service engineers are always on standby to respond promptly when equipment emergency.<\/p>\n<\/div>\n\n\n\n

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\"\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30b0\u30eb\u30fc\u30d7\u306e\u5199\u771f\"<\/figure>\n\n\n\n

Experienced maintenance engineer<\/p>\n<\/div>\n<\/div>\n\n\n\n

In-house overhaul and functional testing in progress<\/h4>\n\n\n\n
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\"\u30df\u30ad\u30b7\u30f3\u30b0\u30d8\u30c3\u30c9\u306e\u30aa\u30fc\u30d0\u30fc\u30db\u30fc\u30eb\u4f5c\u696d\u306e\u69d8\u5b50\"<\/figure>\n\n\n\n

Mixing head overhaul facilities<\/p>\n<\/div>\n\n\n\n

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\"\u30e1\u30bf\u30ea\u30f3\u30b0\u30dd\u30f3\u30d7\u306e\u6a5f\u80fd\u30c6\u30b9\u30c8\u306e\u69d8\u5b50\"<\/figure>\n\n\n\n

Metering Pump function test corner<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

We maintain a rapid after-sales service system to ensure uninterrupted equipment operation, seeking prompt sol […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_vk_print_noindex":"","sitemap_hide":"","vkExUnit_sitemap":"","_veu_custom_css":"","_exclude_from_list_pages":"","vkexunit_cta_each_option":"","vkExUnit_childPageIndex":"","vkExUnit_pageList_ancestor":"","_lightning_design_setting":{"layout":"default"},"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"veu_head_title_object":{"title":"","add_site_title":""},"_links":{"self":[{"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":17,"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":1090,"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/pages\/228\/revisions\/1090"}],"wp:attachment":[{"href":"https:\/\/www.meg-maruka.co.jp\/en\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}